The agency provides information about the airport and area attractions and services
in the airport offices, and through volunteers who staff the Travelers Aid information
booths located in baggage claim areas in the terminals. Volunteers are available at
the booths during daytime hours Monday – Friday. Maps, brochures, and other area
and airport materials are available.
The information booths are located in the following baggage claim areas:
Terminal A – baggage claim A-29
Terminal E – baggage claim E-31
For more information about how to become a Travelers Aid Dallas/Fort Worth
volunteer, contact Bruce Freeman, Executive Director at 972.973.4420. Please see
the “Get Involved” section of this website for more details about how to become a
Travelers Aid volunteer.